Etsy has problem with scammers
Yes amen to that. As it is known, the spiritual field is filled with a lot of people looking for easy cash. I even remember a report of somebody who confessed it on Reddit. It was down to the smallest details how he first built reputation and then started selling services, just scamming everybody. Thanks to the confirmation bias some of the customers had, it worked out perfectly for him. Maybe somebody was able to solve the issue.
It's better to follow what
@Morell said.
There are always legitimate people out there, who, thanks to the scammers have a hard time

How to find if they are legit, good question. Since some people have stated that the feedback can be faked on Etsy through some weird methods... Sometimes the good indicators : seller has a collection of materials, videos, showing his tools, work, not just one video but a lot, with enough proof to make sure he has not stolen them. Seller is willing to send you the video of him performing the ritual. In this case the video should feature enough details to prove legitimacy, else they could send you whatever.
Then again you could have a guy performing whatever, with a bunch of tools, equipment, putting together a show for your entertainment.